Shopping Security

Know who your dealing with.
Try to be familiar with the reputation or name of the company you are dealing with. Shopping from a reputable retailer will save you a headache or two when purchasing goods or services and by familiarising yourself with website delivery and return policies as well as security and privacy statements you can almost guarantee a smooth online purchase.

Protect your privacy.
At WineMarket we have an extensive privacy policy which you can read by simply clicking here.

Stay on top of your order.
Check for anticipated delivery dates, any shipping or handling costs, product warranties and other important information. Look for an email address to write to (or a phone number to call) if you have a question, a problem, or if you need help. Most reputable online retailers will offer some sort of email correspondence or customer care when purchasing via the internet.

Use a Credit card.
By buying through registered companies using a credit card, you can avoid most problems as strong credit card policies are practiced and good systems of dispute resolution are widely used. Before entering your payment details, ensure there is a padlock image, which is usually in the bottom corner of your screen that confirms you are entering your details in a secure environment. On a secure site, your information is scrambled into code, (encrypted) before being sent over the Internet, and stored on a secure database. By also keeping your passwords secret and not sharing them with other people you are safeguarding yourself from a lot of fraudulent activity. Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has learned your password you should change it immediately to avoid any possible risks.

Keep your records straight.
Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping and handling fees, and other details of your transactions.

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